Data deletion

Last updated: 7 November 2026

For businesses using Zapconvo

1. Disconnect the number: in the WhatsApp Business app go to Settings → Business tools → Business Platform and disconnect Zapconvo, or ask us to remove it.
2. Call +91 98450 25280 to request deletion and tell us which WhatsApp numbers the request covers.
3. We delete the account data and all messages for those numbers within 30 days and confirm when the deletion is complete.

For people who chatted with a business

Ask the business you chatted with to delete your data. You can also call +91 98450 25280 with your phone number and the business name. We will verify the request, inform the business and delete your messages from Zapconvo within 30 days.

Facebook / Meta login

If you authorised Zapconvo through Facebook or Meta, you can also remove it from your Facebook Settings → Apps and Websites. We will then delete the related data as described above.